Brazilian keratin treatment is a hair treatment containing keratin proteins. It works by binding these proteins to the hair fibres, helping to smooth, strengthen, and reduce hair frizz while adding healthy shine.

Treatment with Brazilian keratin helps smooth and reduce hair curls, but additional straightening is needed for completely straight hair within the 3-step treatment.

Warning: After treatment, you can store the iron for a few weeks or even months if you take good care of it. More information on proper post-treatment care. Click here.

Yes, Brazilian keratin is designed to strengthen and restore hair, even damaged. It is important to follow the instructions and perform a test on a small strand of hair before full use.

Yes, it is also suitable for curly hair. For naturally curly hair, care reduces curliness, increases softness and shine of the hair. Hair becomes easier to manage, but additional straightening is needed for perfect smoothness.

The delivery time depends on your location and product availability. Usually delivery takes place within 2 working days when shipping to Slovenia and the product is in stock.

It can take up to 5 working days from the order if we are shipping to another EU country. If we are planning different deadlines, we will inform you before shipping the package. Longer delivery times may also apply to orders that require special or custom preparation. Our team will provide you with information on the estimated delivery date when ordering.

Mainly we ship with GLS for national deliveries, but we can use another delivery company upon customer’s request. Let us know your preferences. click hereTranslate the following text to the language with the code ‘sl_SI’. Do not rewrite or paraphrase the content, only translate: Přeložte následující text do jazyka s kódem ‘fr_CA’. Nepřepisujte ani parafrázujte obsah, pouze prevedite: . Prevedite naslednje besedilo v jezik s kodo ‘fr_CA’. Ne prepišite ali parafrizirajte vsebine, samo prevedite: .

Yes, we offer free delivery for purchases over a certain amount. Terms may vary depending on the location and type of product. If free delivery is available, you will see it at checkout. As you have read this paragraph to the end, we offer you free delivery with the code QA55.

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to log in to the carrier’s website and check the status of your order. If you encounter any issues with tracking your order, please contact our customer service.

Unfortunately, you cannot choose an exact delivery date. However, the delivery service typically provides an estimated delivery time and may offer you the option to choose another delivery date if the promised delivery time is not suitable.

We accept most payment cards (Visa, Mastercard, American Express, etc.), PayPal, bank transfers, and cash on delivery. All accepted payment methods are available on our website at the time of purchase.

Yes, you can pay by card and it is safe. The online store uses the latest data encryption technologies to ensure the security of your card data. We use an SSL certificate with 256-bit encryption to ensure that your data is completely secure.

Yes, we also accept cash on delivery payments. In this case, payment is made upon receipt of the order. Please note that the same rules and obligations apply to cash on delivery payments as to other payment methods.

After processing your order, we will send you an invoice to your email address. If you do not receive it within a few days after sending, please contact our customer service.

Yes, we occasionally offer discounts and promotional codes that you can enter at checkout to save on your purchase. We will inform you about these discounts and codes through our website and via email if you have signed up to receive our newsletter.

To start the return process, please contact our customer service.

1. Complete the form available by clicking here: RETURN FORM.
2. Send the form to the address info@test1.restaurantbookkaro.com
3. Prepare a package with the returned items, a copy of the receipt, and a completed return form.
4. Return the product to the warehouse address specified in the form.

You must return the unused and undamaged product in its original packaging with the invoice attached within 14 days of receiving the product. After inspecting the product, we will refund your money or exchange the product for another one.

According to the law, you have 14 days from receiving the product to return it.

Despite this, we have extended the return deadline for the product to 60 days from the date of purchase. More information can be found here. click here

Yes, you will receive a refund for the returned item. The processing time of the complaint depends on the payment method you used for the purchase. You can usually expect a refund within 10 working days.

Usually, you are responsible for covering the cost of returning the product, but there may be exceptions that can vary depending on the situation, location, or type of product. We will inform you of any costs before starting the return process. If you have any additional questions, please contact us.

Unauthorized, but we have extended the return period to 60 days from the date of purchase. More information can be found here. click here

Our customer service is available at the phone number 031 22 55 84. Additionally, you can also use the email address info@test1.restaurantbookkaro.com or the contact form on the website. click here

Our working hours are available on our website. We are usually available during the working week from 10:00 to 18:00, but working hours may vary depending on the location and holidays.

Upon ordering, we will send you a confirmation message to your email address. In this message, you will find information about delivery and how to track your order.

Protecting your personal data is our top priority. We use secure methods of communication and data storage to prevent unauthorized access to your information. Detailed information about our data protection policy can be found on our website.

No, our store is only an online store, but we provide high-quality photos and descriptions of products so that our customers can make the best decisions when purchasing. We also offer product returns if you are not satisfied. So you can shop with us worry-free.